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Quality Design book from C.H.I.P.S.

Simulation-Based Lean Six-Sigma and Design for Six-Sigma
by Basem El-Haik

This is the first book to completely cover the whole body of knowledge of Six Sigma and Design for Six Sigma with Simulation Methods as outlined by the American Society for Quality.

Both the simulation and contemporary Six Sigma methods are explained in detail with practical examples that help understanding of the key features of the design methods. The systems approach to designing products and services as well as problem solving is integrated into the methods discussed.

Contents

Six-Sigma Fundamentals

Six-Sigma Fundamentals

  • Quality and Six-Sigma Defined
  • Introduction to Process Modeling
  • Introduction to Business Process Management
  • Measurement Systems Analysis
  • Process Capability and Six-Sigma Process Performance
  • Overview of Six-Sigma Improvement: DMAIC
  • Six-Sigma Goes Upstream: Design for Six-Sigma

Lean Six-Sigma Fundamentals

  • Lean Six-Sigma Approach
  • LSS-Enhanced DMAIC
  • Lean Manufacturing
  • Value Stream Mapping
  • Lean Techniques

Design for Six-Sigma Fundamentals

  • Transaction-Based Design for Six-Sigma
  • Service Design for Six-Sigma
  • Service DFSS: The ICOV Process
  • Service DFSS: The ICOV Process in Service Development

Simulation Fundamentals

Basic Simulation Concepts

  • System Modeling
  • Simulation Modeling
  • The Role of Simulation
  • Simulation Software

Discrete Event Simulation

  • System Modeling with DES
  • Elements of Discrete Event Simulation
  • DES Mechanisms
  • Manual Simulation Example
  • Computer DES Example

The Simulation Process

  • Categories of Simulation Studies
  • Systematic Simulation Approach
  • Steps in a Simulation Study
  • Example: Applying Simulation Process to a Hospital Emergency Room

Simulation Analysis

  • Terminating Versus Steady-State Simulation
  • Determination of Simulation Run Controls
  • Variability in Simulation Outputs
  • Simulation-Based Optimization

Simulation-Based Six-Sigma and Design for Six-Sigma

Simulation-Based Six-Sigma Road Maps

  • Lean Six-Sigma Process Overview
  • Simulation-Based Lean Six-Sigma Road Map
  • Simulation-Based Design for a Six-Sigma Road Map

Simulation-Based Lean Six-Sigma Application

  • 3S-LSS Integrated Approach
  • 3S-LSS Case Study

Simulation-Based Design for Six-Sigma Application

  • 3S-DFSS Process
  • 3S-DFSS Case Study: Dental Clinic Redesign

  • Practical Guide to Successful Development of Simulation-Based Six-Sigma Projects
  • Characteristics of a 3S Application
  • Ingredients for a Successful 3S Program
  • Framework for Successful 3S Implementation
  • 3S Project Charter
  • 3S Software Tools

Appendices/b>

  • Basic Statistics
  • Random Numbers
  • Axiomatic Design
  • Taguchi's Quality Engineering
  • Process Mapping
  • Vendors

Index

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Simulation-Based Lean Six-Sigma and
Design for Six-Sigma

by Basem El-Haik
2006 404 pages $110.50 + shipping
Texas residents please add 6.75 % sales tax

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