C.H.I.P.S. HOME PAGE
SUBJECT LIST
TITLE LIST
MANUAL ORDER FORM
ONLINE ORDER FORM
QUESTIONS COMMENTS

Hospitality Training Book from C.H.I.P.S.

Training and Development for the Hospitality Industry

by Debra F. Cannon and
Catherine M. Gustafson


This book will show you why the training and development skills in the hospitality industry is far more than general training, it is an investment for the future of the business. With competition greater than ever-guests, members, and customers expect more from the businesses the patronize and the work force has new expectations of its employers. Therefore, the training and development of the hospitality professional has become an area that now is increased with new age technology.

Training and Development for the Hospitality Industry will give you an increased understanding of adult learning theories and multiple learning styles that will result in training that offers greater retention and application on the job.

Contents

  1. A Case for Training and Development
  2. Training and Development an Investment
  3. Assessing Training Needs
  4. Instructional Design
  5. Training Tools and Techniques
  6. Training with Technology
  7. Measuring and Evaluating Training and Development
  8. Training the Trainer
  9. Orientation and Socialization
  10. Hourly Employee Training
  11. Mentoring
  12. Supervisory and Management Development
  13. Executive Education
  14. Outsourcing Training and Development

Index

click here to see books of related interest

ORDER NOW

Training and Development for the Hospitality Industry
by Debra F. Cannon and Catherine M. Gustafson
2002 451 pages $93.95 + shipping

Texas residents please add 6.75 % sales tax

copyright © 1997-2007 Culinary and Hospitality Industry Publications Services