in Human Resource Management in Hospitality by Shirley A. Gilmore
Cases in Human Resource Management in Hospitality is the first textbook to provide a comprehensive set of cases in human resource management, covering many segments of the hospitality industry.
Key concepts include:
From shorter cases with one problem, to longer cases with several problems, this book can be used by students in various courses, applying concepts to actual settings in the hospitality field. Each cases unfolds a story that addresses human resource issues that managers must solve.
Through active involvement in discussion, readers assume the roles of working managers to:
Cases in Human Resource Management in Hospitality helps to apply theory to real life situations, developing skills as team members and enhancing critical thinking and communication skills.
Contents
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