Ethics in the Hospitality and Tourism Industry offers readers a framework for critically thinking about ethical issues, then provides numerous case studies from all aspects of hospitality operations to show how to apply ethical theories to business decisions.

Sections of the book include:

• Fundamentals of Theory
• Lodging and Foodservice Applications
• Other Hospitality Applications
• International Applications
• Leadership Applications

New chapters in Ethics in the Hospitality and Tourism Industry include ethical cases involving clubs, casinos, sports and entertainment, and meetings management, as well as financial management and academic research.

Contents

1. Why Are We Studying Ethics?
2. Utilitarianism: The Greatest Good
3. Kantian Ethics: Duties and Rights
4. An Ethic of Justice: Treating Others Fairly
5. Virtue Ethics: Aristotle and the Good Life
6. Applying Ethics to the Purchasing Function
7. Applying Ethics to the Marketing Function
8. Applying Ethics to the Sales Function
9. Applying Ethics to the Maintenance Function
10. Applying Ethics to the Food and Beverage Function <
11. Applying Ethics to the Hotel Front Office Function
12. Applying Ethics to the Housekeeping Function
13. Applying Ethics to Club Management
14. Applying Ethics to Cruise Line Management
15. Applying Ethics to Sports Management
16. Applying Ethics to Entertainment Management
17. Applying Ethics to Event Management
18. Applying Ethics to Meeting Management
19. Ethical Issues for International Managers
20. Managing a Culturall Diverse Workforce
21. Ethics and the Human Resources Management Function
22. Ethics in Financial Managment
23. Applying Ethics to Maintain an Environmentally Sound Hospitality and Tourism Industry
24. Ethics and Public Policy in the Hospitality and Tourism Industry
25. Ethical Issues in Research and Academia

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