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from C.H.I.P.S.
Hospitality Case Studies in Leadership, Ethics, Employee Relations and External Relations Second edition by William P. Fisher
Executive Decisions contains 60 quick-hitting case studies which will require readers to apply management principles and creative solutions to situations they may encounter as upper-level hospitality executives.
These case studies teach readers to consider issues that will affect them as they climb the corporate ladder. The Instructor/Facilitator Guide provides key points that can help develop insight into the issues, as well as additional questions to direct group discussion into related areas.
Contents
Part I: Leadership
Part 2: Ethics
Part 3: Employee Relations
Part 4: External Relations
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