FDNY Crisis Counseling develops and implements effective crisis counseling techniques in response to mass trauma.

Features:

• A brief history of the CSU
• FDNY culture and the impact of 9/11
• Shaping services to meet 9/11 needs
• Providing help to families, including widows and children
• Partnering with other agencies and cargivers to deliver services

Contents

Coping with Chaos

• The Counseling Service Unit Pre-9/11
• The CSU Response to 9/11
• Assessing the Community
• Receiving Outside Help
• CSU Expansion
• Connecting with the Firefighting Community
• Connecting with Families
• Family Liaisons
• Defining a Timeline for Your Community

Understanding Culture

• Cultural Identity
• Applying cultural Identity to Intervention
• Firefighting History and Tradition in New York City The FDNY as a paramilitary Organization
• Everyday Life in the Firehouse
• Rituals and Rank
• Common Bonds
• Family Ties That Bind
• Heroics, Media, and Politics
• The Brotherhood and Its Loss

Shaping Services to Meet Emerging Needs

• Assessment and Planning
• How the Nature of the Event Shapes the response
• Listening and Responding to Emerging Needs
• Strengthening the CSU Identity
• Establishing Provider Networks
• Building a Staff: Both Peer and Professional
• Care for the Caregivers
• Keeping the Machinery Going: Funding and Resource Development

Providing Help in the Workplace: The Firehouse Clinician Project

• The Mindset of FDNY Firefighters
• The Intervention: Placing Clinicians in Firehouses
• The Population: Defining Who Needed Services
• Theoretical Orientation
• Intervention Goal
• Selecting and Training Firehouse Clinicians
• The First Visit to the Firehouse
• Revamping Professional Boundaries
• Preparing to Be a Firehouse Clinician
• Termination Countertransference: The time to leave the Firehouse

Modifying Psychotherapy for Individuals

• Individual Psychotherapy with Firefighters
• The Parameters of Individual Treatment
• Choosing Individual Psychotherapy
• Implications for Psychotherapy Technique

Finding Comfort in Groups

• Why Group Intervention
• Therapy Groups versus Support Groups
• Trauma Groups
• On-Site Interventions
• Office-Based Groups: Middle and Later Phase
• Importance of Homogeneity in Group Formation
• Traumatic Bereavement Groups
• Single-Session Groups

roviding a Home-Based Therapeutic Program for Widows and Children

• Understanding the Experience for Mothers and Children
• Developing CSU Services for Bereaved Families
• Creating a Preliminary Model for the Family Program
• Preliminary trauma, Grief, reconstruction Model
• Implementing the Family Program
• Intervention Goals for Children and Adolescents
• Intervention Goals for Adults
• Therapeutic Approaches

Strengthening Connections within the Family at Home

• The Impact of Trauma on Relationships
• Reaching Out to families
• Developing an Effective Intervention
• The Couples Connection Weekend

Assisting Retirees in Transition

• When the Losses of 9/11 Were compounded by the Loss of a Job
• The Retiree Experience
• The Stay connected Program

Index

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