Effective Fire Service Leadership
by Chase Sargent
From Buddy to Boss is a must-have leadership/management book that teaches you how to accept and survive politics, deal with fringe employees, and keep your cool.
Contents
- Introduction
- Knowing Yourself and Others
- Universal Rules for Survival
- Keeping Humanity in Your Leadership
- Being Tested as a New Leader
- Maintaining Technical Competence
- Understanding and Enforcing Policy
- Evaluating and Compensating People
- Prejudice, Diversity, and Sexual Harassment
- Anger and Violence in the Workplace
- Decision Making - It's Not Tarot Cards
- Accountability and Responsibility
- Battlefield Firefighting
- Transitional Team Life Cycles
- Team Decision Training
- Planning and Implementation
- Managing Change
- The Business of the Business
- When Leadership Fails
Index