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Hospitality Computer book from C.H.I.P.S.

Hospitality Information Systems and E-Commerce
by D.V. Tesone

Features:

  • An overview of information technology basics, including computer hardware, software, and networks
  • Covers electronic commerce (e-commerce) and its impact on the hospitality industry, as well as how managers can implement successful e-commerce strategies into their business
  • Interviews with information technology professionals in the hospitality industry
  • Includes "On the Job" vignettes that show readers how the concepts covered in each chapter translate into the management of a hospitality operation
  • Contains a practical glossary of technical terminology
In order to succeed in today's business world, hospitality managers must have a wealth of knowledge when it comes to technology. Hospitality Information Systems and E-Commerce provides this essential information.

Hospitality Information Systems and E-Commerce covers the technology used in each segment of the hospitality industry and emphasizes the management decisions necessary to purchase, implement, and execute technology initiatives in a hospitality operation.

Hospitality Information Systems and E-Commerce offers an in-depth look at how hospitality managers can most effectively use technology to benefit their business, and is a must-have resource for professionals seeking to learn more about this cutting-edge topic.

Contents

  1. General Applications
    1. Understanding Hospitality Information Systems and Information Technology
    2. Computer Hardware for Hospitality
    3. Computer Software for Hospitality
    4. Computer Networks and Telecommunications for Hospitality

  2. Hospitality Management and the Internet
    1. Electronic Commerce (E-Commerce)
    2. E-Information and Distribution Systems
    3. E-Business Strategies and Solutions

  3. Hospitality Functional Applications
    1. Computer Reservations Systems (CRS) and Global Distribution Systems (GDS)
    2. Property Management Systems (PMS) and Point of Sale Systems (POS)
    3. Accounting Control and Production Systems
    4. Marketing and Human Resources Management Systems
    5. Safety, Security, and Physical Plant Systems

Glossary

Index

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Hospitality Information Systems and E-Commerce
by D.V. Tesone
2006 286 pages $69.95 + shipping
Texas residents please add 6.75 % sales tax

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