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Medical Book from C.H.I.P.S.

How to Recruit, Motivate, and Manage a Winning Staff
A Medical Practice How-To Guidebook
by Laura Sachs Hills

How to Recruit, Motivate, and Manage a Winning Staff can affect:

  • Professional image
  • Professional relationships
  • Patient referrals
  • Efficiency
  • The growth and profitability of a practice

In How to Recruit, Motivate, and Manage a Winning Staff, Laura Sachs Hills offers her best strategies for developing a team of employees who are committed to the health and well-being of the patients and the practice.

Contents

Recruiting a Winning Staff: Finding the Best and Brightest for Your Practice

  • Creating Job Descriptions and a Job Application Wish List
  • Finding Suitable Applicants for a Staff Opening
  • Writing Classified Ads that Attract Top-Notch Applicants
  • Preliminary Screening of Job Applicants in Five Steps
  • Interviewing Job Applicants for a Staff Opening
  • Verifying the Job Applicant's Factual Credentials
  • Gathering Useful Opinions of the Job Applicants
  • Making the Job Offer and Rejecting Applicants
  • Special Considerations for Hiring an Office Manager
  • Special Considerations for Hiring an Associate
  • Getting the Most from Office Temporaries

Motivating a Winning Staff: Boosting Morale and Improving Communication

  • What Do Employees Really Want?
  • Starting Off on the Right Foot with New Employees
  • How to Make Staff Training More Effective
  • When and How to Use Monetary Incentives
  • Non-Monetary Incentives and Rewards for Staff
  • Developing a Competitive Benefits Package
  • Non-Verbal Aids for Improving Staff Communication
  • Becoming a Better Delegator
  • How to Make Staff Meetings More Enjoyable and Productive
  • Why and How to Organize a Successful Practice Retreat
  • Innovatice Ways to Boost Morale in Your Practice
  • 32 Ways to Spark Your Staff's Creativity and Productivity

Managing a Winning Staff: Establishing Personnel Policies, Evaluating Performance, and Anticipating Problems

  • Using an Employee Handbook to Head Off Problems
  • Firm But Fair Polices for Staff Vacations and Holidays
  • Cracking Down on Absenteeism and Tardiness
  • Setting Trouble-Free Polices for Parental and Sick Leave
  • Establishing Guidelines for Employee Hygiene and Dress
  • Reducing and Managing Overtime
  • Preventing Employee Theft
  • How to Handle Part-Time, Flex-Time, and Job-Sharing Employees
  • Working with Your Spouse, Children, and Other Close Relatives
  • How to Keep Employees from Taking You to Court
  • Reviewing Staff Performance and Salaries
  • Giving Positive Feedback and Constructive Criticism
  • Managing the Employee in Crisis
  • How to Steer Clear of Legal Problems When You Fire
  • Administering an Employee Exit Survey to Pinpoint Practice Management Problems

Appendices

Index

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How to Recruit, Motivate, and Manage a Winning Staff
A Medical Practice How-To Guidebook
by Laura Sachs Hills

2004 342 pages $129.00 + shipping
Texas residents please add 6.75 % sales tax

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