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Management of Technology
Managing Effectively in Technology-Intensive Organizations
by Hans J. Thamhain

Management of Technology presents assessment methods for organization and management processes.

Management of Technology also provides special tools and techniques for managing and organizing R&D, new product, and project-oriented challenges.

Includes real-world case studies.

Contents:

  1. Challenges of Managing in High-Technology
    • Managing in Today’s High-Tech Business Environment
    • MoT Scope and Focus
    • Developing a Formal Definition
    • The Special Role of Engineering Management
    • Global Dimensions
    • Impact of Internet and e-Commerce
    • Technology and Society
    • Future Trends
    • Summary of Key Points and Conclusions
    • Critical Thinking: Questions for Discussion
    • References and Additional Readings

  2. Managing in an e-Business World
    • A Changing Environment
    • The Unique Nature of Managing Technology-Based Businesses
    • History of Managing Technology
    • Forces That Drive Technology Companies Today
    • Measuring Technology Content and Intensity
    • Case Study: Reprogramming Amazon
    • Summary of Key Points and Conclusions
    • Critical Thinking: Questions for Discussion
    • References and Additional Readings

  3. Organizing the High-Technology Enterprise
    • Today’s Business Processes Require Flexibility, Speed, and Efficiency
    • Organization Designs for Technology-Based Enterprises
    • Organizational Layers and Subsystems
    • Organizational Choices
    • Real-World Hybrids
    • Understanding the Working Environment
    • Summary of Key Points and Conclusions
    • Critical Thinking: Questions for Discussion
    • References and Additional Readings

  4. Concurrent Engineering and Integrated Product Development
    • The Need for Effective Management Processes
    • A Spectrum of Contemporary Management Systems
    • Concurrent Engineering—A Unique Project Management Concept
    • Criteria for Success
    • Defining the Process to the Team
    • Understanding the Challenges
    • Understanding the Organizational Components
    • Recommendations for Effective Management
    • Conclusion
    • Summary of Key Points and Conclusions
    • Critical Thinking: Questions for Discussion
    • References and Additional Readings

  5. Managing People and Organizations
    • Changing Roles of Managerial Leadership
    • Motivation and Technology Performance
    • Formal Models of Motivation
    • Leadership in Technology
    • The Power Spectrum in Technology Management
    • How to Make It Work: Suggestions for Increasing Effectiveness
    • Summary of Key Points and Conclusions
    • Critical Thinking: Questions for Discussion
    • References and Additional Readings

  6. Managing Technology-Based Projects
    • Management of Technology Is Project-Oriented
    • Modern Project Management: A Continuously Evolving System
    • The Formal Project Management System
    • Framing the Project
    • Defining the Work
    • Managing Time and Resources
    • Defining the Project Organization
    • Using Project Management Tools Properly
    • A Model for Project Performance
    • Summary of Key Points and Conclusions
    • Critical Thinking: Questions for Discussion
    • References and Additional Readings

  7. Measuring and Controlling the Work
    • The Challenges of Managerial Control in Technology
    • What We Know About Managerial Controls in Complex Work Environments
    • Characteristics of Effective Controls
    • How Do Managers Control Technology-Intensive Work
    • Recommendations for Using Management Controls Effectively
    • Conclusion
    • Summary of Key Points and Conclusions
    • Critical Thinking: Questions for Discussion
    • References and Additional Readings
    • Appendix: Project Complexity Metrics

  8. Project Evaluation and Selection
    • Making the Right Decisions Up Front
    • Quantitative Approaches to Project Evaluation and Selection
    • Qualitative Approaches to Project Evaluation and Selection
    • Recommendations for Effective Project Evaluation and Selection
    • Summary of Key Points and Conclusions
    • Critical Thinking: Questions for Discussion
    • References and Additional Readings
    • Appendix: Summary Description of Terms, Variables, and Abbreviations Used in This Chapter

  9. Leading Technology Teams
    • Challenges of Technical Teamwork
    • What We Know About Technology-Oriented Teams
    • Toward Self-Direction and Virtual Teams
    • Measuring Project Team Performance
    • A Model for Team Building
    • Building High-Performing Teams
    • Recommendations for Effective Team Management
    • Summary of Key Points and Conclusions
    • Critical Thinking: Questions for Discussion
    • References and Additional Readings
    • Appendix: Field Research Summary on Team Leadership

  10. Managing R&D and Innovation
    • The Need for Innovation in Business: Changes and Challenges
    • What We Know About Management of Technical Innovation
    • Measuring Innovative Performance
    • Characteristics of an Innovative Work Environment
    • Managing for Innovative Performance
    • Conclusions
    • Summary of Key Points and Conclusions
    • Critical Thinking: Questions for Discussion
    • References and Additional Readings
    • Appendix: Voices from the Field: Some Applied Research

  11. Managing Environmental Quality
    • New Standards and Policies toward Environmental Quality
    • Importance of Cost Accountability to Environmental Quality
    • The Established Environmental Cost Accounting System
    • New Concepts of Environmental Quality Management in Technology Firms
    • Benefits and Challenges of the New Approach
    • Criteria for Managing Environmental Quality Effectively
    • Conclusions
    • Summary of Key Points and Conclusions
    • Critical Thinking: Questions for Discussion
    • References and Additional Readings

  12. Managing Risks in High Technology
    • The High Stakes of Playing in Technology
    • How Managers Deal with Risks—Some Field Research Findings
    • Criteria for Effective Risk Management
    • Conclusion
    • Summary of Key Points and Conclusions
    • Critical Thinking: Questions for Discussion
    • References and Additional Readings

  13. Developing New Business
    • The Importance of New Business Development
    • Proposal Solicitation
    • Proposal Types and Formats
    • Identifying New Business Opportunities
    • Assessing New Contract Opportunities
    • Writing a Winning Proposal
    • Negotiating and Closing the Contract
    • Recommendations to Management
    • Summary of Key Points and Conclusions
    • Critical Thinking: Questions for Discussion
    • Reference Material and Contract Information Sources

  14. Consulting in Technology Management
    • The Need for Technology Management Consultants
    • Criteria for Effective Consulting Services
    • A Model for High Performance
    • Recommendations to Consulting Professionals
    • Conclusions
    • Summary of Key Points and Conclusions
    • Critical Thinking: Questions for Discussion
    • References and Additional Readings
Appendix 1: Policy and Procedure Examples for Management of Technology

Appendix 2: Professional Societies in Science, Engineering, and Technology Management

Appendix 3: Professional Journals in Engineering and Technology Manage

Appendix 4: Professional Conferences in Engineering and Technology Management

Appendix 5: Centers of Technology Management and Other Resources

Index

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Management of Technology
Managing Effectively in Technology-Intensive Organizations
by Hans J. Thamhain

2005 • 381 pages • $109.00 + shipping
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