How Healthcare Leaders Influence Behavior and Create Culture
by Thomas R. Krause
Features:
- Written by industry professionals: a workplace safety specialist in conjunction with a practicing physician and medical manager
- Provides recommendations for assessing hospital safety practices as well as specific suggestions for behavioural interventions
Brings a systematic approach to healthcare safety, identifying common problems through illustrative case studies and offering solutions
- Offers several different perspectives including patient safety, doctor safety, and administrator safety
Contents
- What Determines Patient Safety?
- Blueprint for Healthcare Safety Excellence
- Nine Dimensions of Organizational Culture
- Qualities of a Great Safety Leader
- Leadership Best Practices
- Changing Behavior with Applied Behavior Analysis
- Protecting Your Decision Making from Cognitive Bias
- Designing Your Safety Improvement Intervention
- Launching Culture Change for Patient and Employee Safety
- NASA After Columbia: Lessons for Healthcare
Index