Veterinary Healthcare Services provides options and inspiration for the development of those keys in any size practice.

Veterinary Healthcare Services relies on the team approach to veterinary healthcare and offers options and alternatives to old habits in the form of workable solutions.

Contents

1. The Era of Revenue Generation—The Front Door Must Swing
2. The Appointment Book
3. Outpatient Programs and Procedures
4. Inpatient Procedures
5. Marketing
6. Ancillary Services
7. New Technologies and Emerging Trends

Appendix:

• Programs
• Protocols and Bundles
• More Receptionist Scripts
• More Resort Forms

Index

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