The third revised edition of Veterinary Practice Management gives straightforward guidance to veterinary surgeons setting up in practice for the first time as well as being invaluable to established practitioners and staff keen to improve the efficiency of their business.
This edition includes new chapters on:
- veterinary nurse clinics
- pharmacy management
- management accounts
- staff appraisals
There is also new material providing information and advice on partnership contracts, business marketing and health and safety.
Contents
- Starting up in practice; General tips
- The practice premises
- The pet care centre
- Client meetings
- Involvement in the local community
- The receptionist and the nurse
- Veterinary nurse clinics
- The veterinary surgeon
- Staff motivation
- Staff training
- Staff appraisal
- Interview techniques
- Partners' responsibilities
- Retirement
- The practice manager
- The practice manual
- Business marketing
- Record keeping
- Stock control
- Computers in practice
- The business plan
- Understanding practice accounts
- Capital budgeting
- The ins and outs of cash flow
- Management accounts
- Construction of a fee
- Securing income
- Buying a property
- A tax on income
- Value added tax
- PAYE and national insurance
- Insurance and pensions
- Pharmacy
- Health and safety and COSHH (Control of Substances Hazardous to Health)
- Employment Law
- Limited Companies
- Buying and selling a partnership
- Payment by the income partner; Valuation of goodwill; Partnership contracts; Partnership contracts
Index