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Foodservice book from C.H.I.P.S.

The Waiter and Waitress and Waitstaff Training Handbook
A Complete Guide to the Proper Steps in Service for Food and Beverage Employees
by Lora Arduser

The Waiter and Waitress and Waitstaff Training Handbook was designed for use by all food service serving staff members.

The Waiter and Waitress and Waitstaff Training Handbook covers every aspect of restaurant customer service for the positions of host, waiter or waitress, head waiter, captain, and bus person.

The detailed performance of each position is described for different types of establishments and all types of service including French, American, Russian, Family-Style and Banquet.

The Waiter and Waitress and Waitstaff Training Handbook provides step-by-step instructions on: hosting, seating guests, handling problems, promoting specials, difficult customers, setting an elegant table, and more!

Plus, learn advanced serving techniques such as flambé and carving meats, fish and fruits.

Also, a chapter is devoted exclusively to food safety and sanitation.

Contents

  1. The Serving Staff
  2. Types of Service and Table Settings
  3. Hosting
  4. Table Service
  5. Taking Orders
  6. Carrying Trays
  7. Suggestions and Suggestive Selling
  8. Take Care of the Kids
  9. Server Side-Work Duties
  10. Menu Knowledge
  11. Electronic Ordering System
  12. Tipped Employees
  13. Beverage Service
  14. Bussing
  15. Sanitation and Safety
  16. Workplace Forms
Index

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ORDER NOW

The Waiter and Waitress and
Waitstaff Training Handbook

A Complete Guide to the Proper Steps in
Service for Food and Beverage Employees
by Lora Arduser

284 pages • $29.95 + shipping
Texas residents please add 7 % sales tax

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