Robbery, rape, murder, assault, and harassment are all examples of workplace violence that can pose serious, if rare risks.

Service industries that frequently deal with the public and employ a diverse workforce, such as the lodging industry, are vulnerable to those risks and the liabilities related to them.

Workplace Violence program features the latest information and strategies to prevent and protect against workplace violence, including:

• Recognizing risks and warning signs
• Identifying potentially violent personalities

• Preventing robberies through environmental controls
• Reducing internal conflicts
• De-fusing a potentially violent situation
• Recovering from a violent episode

Awareness training programs like this video and companion guide are essential to help employees recognize and deal with potential threats against them.

Any property that demonstrates it acted in good faith by providing this awareness can help reduce or mitigate any legal damages against it, and protect their company's image, service and employees.

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