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Hospitality Operations Training Video
from C.H.I.P.S.

World Trainer Video
Houseperson

World Trainer is an innovative approach to training a multilingual work force.

These language-free videos tackle the challenge of providing consistent, effective skills training for line-level associates without using written or spoken language.

Instead, important information is communicated through the use of:

  • live action demonstrations to show how things are done
  • icons to organize the information and stimulate retention
  • animated graphics and sound effects to focus attention
  • music to keep things entertaining

Lobbies, elevators, meeting rooms, and public space in your hotel can decide a potential guest in favor of or against staying at your property. Train your housekeeping staff to keep these areas looking great with this language-free video.

Using positive modeling and other on-screen techniques instead of dialogue and narration, this video demonstrates:

  • Housekeeping support tasks such as providing amenities to guestrooms, removing soiled linens, and restocking supply rooms

  • Cleaning the lobby and safe techniques for cleaning elevators

  • Meeting-room set-up and tear-down

Make a positive first impression with a property that sparkles from front door to guest room! Actions speak louder than words in this "language free" video.


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World Trainer Video: Houseperson
VHS Color 27 minutes $224.95 + shipping
Videotapes are non-returnable!
Texas residents please add 6.75 % sales tax

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